Shipping
Shan-e-Alam proudly offers fast, reliable shipping services both locally within Pakistan and internationally to select regions. Once you place your order, our skilled team begins preparing your garment with meticulous attention to detail.
Order Processing: We process orders within 2-3 business days. Custom and made-to-measure orders may require additional time based on tailoring complexity.
Delivery Timeline: Standard delivery generally takes 7-10 business days after dispatch, depending on your location. For international shipping, timelines may vary.
Tracking: As soon as your order ships, you will receive a tracking number to monitor your package’s journey.
Returns & Exchanges
Your satisfaction is our priority. We accept returns for unworn and unaltered items within 7 days of receipt. To initiate a return, please contact our support team with your order details.
Return Conditions: Items must be returned in their original packaging, with all tags intact.
Custom Orders: Due to their personalized nature, custom or bespoke items are not eligible for returns or exchanges unless defective or damaged.
Return Shipping: Customers are responsible for return shipping fees unless the product is defective.
We carefully inspect returned items and process refunds promptly to ensure a hassle-free experience
